Frequently Asked Questions
LuxeMed
For local prescribing, yes. We recruit licensed Mexican physicians to cover compliance. For U.S. or European guests, we also offer optional “home-country” doctor consults for reassurance. The hybrid model ensures compliance + guest trust.
Doctors are paid per consult at competitive telehealth rates. LuxeMed collects fees from resorts/guests, deducts an MSO fee, and pays doctors promptly.
Advice-only consultations are possible across borders. Prescriptions follow local regulations and are issued by local doctors present on the hybrid consult.
Mostly non-emergency issues: GI illness, rashes, respiratory infections, minor injuries, UTIs, headaches, sunburn, allergies, anxiety episodes. Roughly 80% of traveler health issues.
LuxeMed provides telehealth malpractice coverage under its MSO structure. Doctors are also expected to maintain their own malpractice insurance as required by law.
Prescriptions are handled by locally licensed doctors. Guest’s home-country doctors can advise but not prescribe outside jurisdiction.
We operate with flexible on-demand scheduling. You can set availability, and consults are routed accordingly. Shifts may be coordinated in advance for high-volume resorts.
Consult volumes vary, but initial resorts are expected to generate 30–60 consults per month per property.